Access Group buys Pay360 for £150m

Access Group, a hyper acquisitive software roll-up, has acquired Pay360 from Capita for £150m, net of cash, at an EBITDA multiple of 14.3. The purchase will give Access scale in direct debits and brings complementary expertise in card payments.

As a stand-alone, specialist business, Pay360 doesn’t fit with the new, slimmed down Capita which says the transaction will “reduce indebtedness and provide additional liquidity.” Completion is expected in late Q4 2022.

Pay360 is a payment gateway and payment facilitator with a strong position in the UK public sector. It processed £8.6bn in 2021 at an ATV of £60.50. The business also claims to “manage and support” a further £40b of “other” payments which are likely to be mainly low margin direct debits. Pay360 is a very healthy business. EBITDA was £10.5m in 2021 and profit before tax was £7m. Trading this year has continued positively. EBITDA margin in H1 2022 was 21%.

Access Group hired industry veteran Andrea Dunlop in 2020 to build Access Paysuite, its payment division, mainly through acquisition. The Pay360 deal is transformative as it is by far the largest purchase so far. Pay360 will bring an experienced management team, deep expertise in card processing, to complement existing strengths in direct debits, and a set of blue chip customers. This scale will be helpful as the market moves to Variable Recurring Payments.

Paysuite has already bought three direct debit specialists – EazipayEazy Collect and Rapidata – which together deliver £12bn processed from 5.000 customers. Clients include Cineworld and Paypoint.

Paysuite will no doubt be looking to cross-sell Pay360’s capabilities to Access Group’s 60,000 business customers although it will need to work hard to retain Pay360’s existing base. These customers may see the change of control as a trigger to reassess their vendor contracts. This could be a particular issue with accounts which have a strong existing relationship with Capita itself. A further challenge will be to rationalise systems from the four companies now comprising Paysuite so that customers are offered a simple set of propositions that easily integrate with their ERP and other enterprise software products.

Pay 360 on the block

Capita has restated its commitment to selling its payment division – Pay360 – and says that the disposal process is already underway. A further update is promised later this year.

As a stand-alone, specialist business, Pay360 doesn’t fit with the new, slimmed down Capita. But it will make a very interesting acquisition for one of the global players looking to bulk up its UK business with a rosta of blue chip merchant customers including WH Smith and Royal London. Alternatively, private equity may be attracted by Pay360’s growing position in the fast growing niche of marketplace (or platform) payments. This is a specialist area for which the majority of the established acquirers and gateways don’t have adequate capability. 

Pay360 is a payment gateway and payment facilitator which processed £11b of card payments in 2021 with an ATV of £43. It also processed £40b of “other” payments which are likely to be mainly low margin direct debits. This reduces Pay360’s overall take rate to just 9bp which might put off some potential suitors. But it’s a very healthy business. Profit before tax 2021 was £7m, giving a very respectable EBIT margin of 15.9%.