Another difficult quarter for Discover Global Network

Discover’s Q2 results showed a sharp slowdown in the volume processed by its 25 network partners. These are third-party schemes, such as RuPay (India) or SIBS (Portugal), which cobadge with Discover to gain access to its global acceptance network.

In contrast to the strong cross-border growth reported by both Visa and Mastercard, Discover’s network partner volume was down 22% in Q3 to $8.1bn. Management said that Ariba Pay, a longstanding Discover partner which helps businesses settle invoices, was the main contributor to the poor performance in partner volume.

Diners Club International, which is still largely a series of national franchises, also had a challenging quarter, with volume down 5% to $9.4bn. The decline was attributed to unspecified issues in India where the cards are issued by HDFC Bank.

Another poor quarter for Discover’s network partners

Discover’s Q4 results showed a continued slowdown in volume processed on behalf of  its 25 network partners. These are third party schemes, such as SIBS and RuPay, whose cards run over Discover rails when used outside their home country. 

Network partner volume was down 16% in Q4 to $8.7bn. Management said that Ariba Pay, a longstanding Discover partner which helps businesses settle invoices, was the main contributor to the poor performance. Partner volume has been on a downward slide since the end of the pandemic. This trend is particularly surprising in the light of reports from Visa and Mastercard of continued c.20% growth in cross-border commerce, and will be giving Jason Hanson, Discover’s new payment supremo, pause for thought.

In contrast, Diners which is still largely a series of national franchises, continues its positive trend. Boosted by the upturn in global travel and tourism, Diners volume grew 14% to $10.5bn.

DGN – second quarter of falling Network Partner volume

Discover Global Network’s first-quarter results have revealed diverging performances between Diners Club and the Discover’s Network Partners.

Discover counts 25 third-party schemes such as SIBS and RuPay running over Discover rails when cards are used outside their home country. Network Partner volume fell 1% to $10.6 billion which is . the second successive quarter of falling volumes. The company gave little detail and attributed the disappointing result to “lower transaction volumes.” .

Diners Club, which is still largely a series of national franchises, saw a 28% increase in volume, totalling $9.2 billion, driven by improved global travel and entertainment (T&E) and corporate spending. This has been a clear trend since Covid restrictions began to lift.

Diane Offereins, the Executive Vice President of Payment Services at Discover, who played a pivotal role in expanding the company’s global acceptance network, has retired after a 25-year tenure with the company. Jason Hanson who has previously served at FIS/Worldpay and McKinsey, will now take over the reins

With new leadership at the helm, I’d expect that Discover will undertake a review of the operations of Discover Global Network. The company has built a worldwide acceptance network with great potential but which, today is rather underutilised. 

Discover Global Network – Q3 volume up 15%, signs Korean issuer

Discover is the third card brand in the USA, a long way behind Visa and Mastercard, but very profitable nonetheless. Discover bought Diners Club International from Citbank in 2008 which gave it the basis of a global acceptance network. 

Diners cards are still issued in various countries by franchise partners. Discover has continued to support the brand by investing in growing its international acceptance network through deals with merchant acquirers and payment gateways. This also gives Discover’s US cardholders the opportunity to use their card abroad. At the same time, the company has partnered with local card schemes so that their customers too can access this worldwide acceptance network. This is an alternative to co-badging domestic cards with Visa or Mastercard for use outside the home country.

More than 25 other networks, issuers and fintechs now run on Discover Global Network’s rails. Latest signings include Woori Card, “one of the largest issuers in South Korea” and US based TYDEI,  a healthcare vendor management system. 

Despite the years of investment, payment volumes remain quite modest. Volume from Discover’s network partners was $11.9bn in Q3, up 15% primarily reflecting higher volume at AribaPay. This is a tool that offers simple payments for invoices generated by SAP.

Meanwhile, Diners Club volume is growing rather faster “reflecting an improvement in global travel and entertainments spending.” This was $8.8bn, up 34% in Q3.

Payment volume on Discover’s own cards worldwide was $56.6bn, also up 15%.

Travel rebound boosts Discover Global Network

Improving conditions for international travel boosted spending on Discover’s Global Network in Q2. 

Discover is the third card brand in the USA, a long way behind Visa and Mastercard, but very profitable nonetheless. Discover bought Diners Club International from Citbank in 2008 which gave it the basis of a global acceptance network. Diners cards are still issued in various countries by franchise partners although not so much in Europe these days. For example, the Diners Club franchise partner in Poland recently announced it was exiting the market.

Discover has continued to invest in growing its international acceptance through deals with merchant acquirers and local debit schemes. More than 25 other networks, issuers and fintechs access the DGN rails to give their customers the ability to use their cards internationally. The latest partner is Bancomat which was announced in June 2022. When implemented, this alliance will allow cardholders access to the Bancomat acceptance network in Italy. 

Diners volume was up 37% year-on-year in Q2 to $8.4bn “reflecting improvement in global T&E spending.

Network partners volume was up 22% to $11.5bn “driven by higher AribaPay volume.” AribaPay is a collaboration between SAP and Discover in North America for B2B payments. 

Roger Hochschild, CEO, said that he remained “committed to expanding our international merchant coverage… We see a lot of value from the network, not just in the Payment Services segment, but for the differentiation and capabilities it gives our card issuing business, and in particular, the support it provides for rewards on debit, which is a real differentiator in the marketplace.”